- Please contact the department on 0300 300 0024
Foot health has a fundamental link to health and well being.
Infection, ulceration, amputation and disabling foot pain have a significant impact on mobility, independence, quality of life and a person’s ability to work or care for others.
Podiatry’s foot health team is committed to delivering quality services (fair, timely, safe and effective) to the community, achieving positive outcomes by prevention, improvement, cure and empowerment.
They provide a patient-centred service incorporating individually tailored treatment plans, education and empowerment to support well being and quality of life for patients who frequently present with complex medical and social needs.
Why choose the direct access telephone service?
Podiatry Direct is a telephone service to provide direct access for advice and assessment of foot-related problems. You will speak with a podiatrist who will discuss your foot health needs and offer specialist advice. You will also be offered an appointment where appropriate.
Telephone: 0300 300 0024
Monday to Friday 9:00am -12:00pm and 1:00pm to 3:45pm (excluding bank holidays)
You will be asked a number of questions by the podiatrist so that he or she can fully understand your problem.
You will be asked questions about:
- Your foot problem
- The medicines you are taking
- Any medical problems
Please have this information readily available when you telephone. It would also be helpful if you could have your hospital or NHS number available.
The podiatrist will then discuss with you the best way of helping you manage your foot problem. This may include one or more of the following options:
- Advice over the telephone
- An appointment at a podiatry clinic where your foot/feet will be examined and a treatment plan agreed
All patients needing an appointment will be seen according to the priority of their condition. Relevant health education information will be sent to you, if appropriate, following the telephone assessment.
Can I use Podiatry Direct or the walk-in clinic if I already receive NHS podiatry services?
No. If you currently attend an NHS podiatry clinic and have an enquiry about an appointment (or any queries relating to the service) please contact the appointments office on 0300 300 0024.