Thank you for taking the time to get in touch

This helps us ensure that we’re always making sure we are doing our best to deliver you the high level of care you deserve.

We aim to respond to these forms within 7 working days. If you haven’t heard from us then, please email at castle.surgery@wales.nhs.uk or phone 01639 622  050.

We really appreciate your patience and thank you for sharing your feedback with us so we can always continue to improve.


  • What went well for you so we know to keep doing this?
  • What could have been done better for next time?