Safe and Well is a Fire Service support provided by Mid and West Wales Fire Service and Rescue.

Referrals can be done by their clinician, or can be self-referred.

How do I book?

You can book by phone via: 0800 169 1234

If you are from an agency, the referral form is the following link:

More information over at:

A Safe and Well Visit includes all the contents of the home fire safety checks but will also include other safety messages that may be relevant to the people living in the property. The five main additional topics will cover

  • Smoking cessation
  • Home security
  • Falls prevention
  • Scamming awareness
  • Tackling loneliness and isolation

With the potential for further subjects to be added over time.

If you would like some more advice call us on 0800 169 1234 to talk about the possibility of a Safe and Well Visit by Fire and Rescue Service personnel.​​​ If you have a defective alarm which was installed by the Fire and Rescue Service, please contact 0800 169 1234 for a replacement or email

The provision of smoke alarms and other home safety items by Mid and West Wales Fire and Rescue Service is supported by funding from Welsh Government.