Pharmacy and Medications

If you have a query about pharmacy or your medications, take a read below.,

If you still need help, phone us on 01639 622 050

online request form

Requesting New Medications

If you’re requesting a new medication that isn’t on your repeat, you will need to speak with your clinician.

Acute prescriptions are one off. If you think you may need the medication again, please call 01639 622 050.

Requesting Repeat Medications

A repeat prescription is a regular medication agreed with your clinician.

You can request these without having to speak with the clinician UNTIL you are due a REVIEW.

Collecting Prescriptions

You can collect your paper prescription from the surgery.

If you have a prefered pharmacy, your prescription can be sent to them.

Please allow 48 hours for the repeat prescription request to be processed.

Pharmacy Deliveries

Please note that prescription delivery is at the discretion of the pharmacist and that delivery times cannot be guaranteed. This is a private arrangement between yourself and the pharmacist.

Whilst we will assist wherever possible, Castle Surgery will not be held responsible for any issues relating to the delivery of prescriptions.

If your medication requires a review with a clinician (either because it is an ACUTE medication or REPEAT that requires a review), this may not be dispensed until a review takes place. Medication reviews aim to optimise impact of your medications, minimise problems and reduce waste. If you require a medication review, please call 01639 622 050.