When is the surgery actually open?
We are open Monday to Friday, 8:00 am to 6:30 pm.
When can I call the surgery?
Calls for same day clinical help start at 08:00 am and close at 11:00 am.
HOWEVER, due to capacity reasons and patient safety, triage may close earlier to allow patients requiring URGENT matters to be prioritised first.
There is ONE on-call clinician from 17:00 to 18:30.
When is Castle Surgery Closed?
Castle Surgery is usually closed on evenings from 6:30pm and on weekends.
We do however open for special events, like vaccination clinics for flu and covid-19 which patients will be invited to before the day in advance.
We are also closed on Bank Holidays unless otherwise stated.
Appointments can be made by telephoning our reception team on 01639 622 050. The reception team are trained to ask brief clinical details in order for the clinician to prioritise more urgent enquiries first.