Day Opening Hours
Monday 8:00 am to 6:30 pm
Tuesday 8:00 am to 6:30pm
Wednesday 8:00 am to 6:30pm
Thursday 8:00 am to 6:30pm
Friday 8:00 am to 6:30pm
Saturday Closed
Sunday Closed

Castle Surgery Working Hours

We are open Monday to Friday, 8:00 am to 6:30 pm. There is ONE on-call clinician from 17:00 to 18:30.

Closed on Bank Holidays unless otherwise stated.

Closed on Saturdays/Sundays unless there are planned events, such as flu/covid vaccination clinics.

Appointments can be made by telephoning our reception team on 01639 622 050. The reception team are trained to ask brief clinical details in order for the clinician to prioritise more urgent enquiries first.


Making your Appointment (pandemic/lockdown protocols)

If you’ve been given an appointment time, please make your way to the rear entrance of the building. Please phone the number signposted to let the team-member at the door check you in. You can either wait outside or in your car. When your clinical team member is ready, they’ll call your name and bring you inside.

There are separate walk-ways for pharmacy enquiries and for appointments.

Can’t make your appointment?

It’s now very rare as patients are keen to attend when given appointments same day. If for any reason you know you can’t make it, please give us a call. Not only does it mean we could offer the slot to someone else who might need it, but we also know your situation and can make plans perhaps to reschedule.

As a last resort, persistent non-attenders will be requested to meet with the Practice Manager to resolve any outstanding issues.