Castle Surgery is usually closed on evenings from 6:30pm and on weekends.
We do however open for special events, like vaccination clinics for flu and covid-19 which patients will be invited to before the day in advance.
We are also closed on Bank Holidays unless otherwise stated.
Appointments can be made by telephoning our reception team on 01639 622 050. The reception team are trained to ask brief clinical details in order for the clinician to prioritise more urgent enquiries first.
Come to the front entrance of the building. You may need to queue to get help at reception desk. Once you’ve checked in, if there’s space, please take a seat in the waiting room. Once your clinician is ready, they will come and collect you.
Please note, due to demand and unforseen circumstances, your appointment may be delayed.
Can’t make your appointment?
It’s now very rare as patients are keen to attend when given appointments same day. If for any reason you know you can’t make it, please give us a call.
Not only does it mean we could offer the slot to someone else who might need it, but we also know your situation and can make plans perhaps to reschedule.
As a last resort, persistent non-attenders will be requested to meet with the Practice Manager to resolve any outstanding issues.
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