Non-urgent advice: Swansea Bay Maternity Helpline and email address

01639 862216 or

via email

Update from Swansea Bay – Arrangements from Saturday, April 2, 2020


Visiting Information Summary

We are requesting the following:

  • You are asked to attend all antenatal appointments including scans alone, no one should accompany you until further notice.
  • No visitors (this includes partners) are able to attend the antenatal or postnatal wards.
  • A birthing partner is welcome to attend to support you during active labour (once you are receiving one to one care) and birth. If you are transferred to our postnatal ward you birth partner will be asked to leave.
  • No children including siblings – to visit or attend any appointments.
  • If you have a fever, (37.8 degrees centigrade or higher) and/or a new persistent cough, or have reason to self-isolate please contact us before attending.
  • If a birth partner has any of the above they should not accompany you.
  • It is imperative that you maintain social distancing advice at this time.
Further information can be found below

Swansea Bay Maternity Helpline- 01639 862216 or via email

On Monday the 6th of April we are launching our Maternity Helpline where you can speak to a midwife.  You can contact the helpline Monday to Friday 0900-1700 hours if;

  • You have any concerns or queries about yourself, your baby or your maternity care.
  • You are symptomatic of COVID-19 or are in self-isolation and need advice about your ongoing care

If you have just found out you are pregnant;

  • Please contact the maternity helpline who will arrange your booking appointment with your local midwife, and provide early pregnancy advice. You no longer need to attend your GP surgery as this appointment will be conducted by telephone.

For any concerns or queries outside of these times, or if you think you may be in labour, please contact your community midwifery team or local maternity unit as usual.

  • Your routine antenatal care will continue to be provided at both the hospital antenatal clinics and the local community clinics in your area. It is very important that you continue to attend your routine appointments. Your new schedule of care for antenatal and post-natal care is based on the Royal College of Midwives and Royal College of Obstetrics and Gynaecology joint guidance which can be access via the link below. Your midwife can discuss this with you at your next appointment.

Go to this page for guidance for antenatal and postnatal services in the evolving pandemic.

  • For women who need growth scans during their pregnancies these will be provided at 30, 34 and 38 weeks in most cases.
  • You are asked to attend alone for all community and hospital appointments including scans.
  • Our maternity services will be contacting you prior to any appointment to check you are well and have none of the symptoms of COVID-19. If you are unwell or are from a household where family members have symptoms will arrange your care as required.
  • No visitors (including partners) will be able to visit our antenatal and/or postnatal ward until further notice. This also includes Neath Port Talbot Birth Centre.
  • One birthing partner is able to accompany you throughout the duration of your labour and birth, this must be the same person. Where you and your baby are well you can be discharged home together within 2-3 hours of birth. If you or your baby need to remain in hospital for any time after birth your birthing partner will be asked to leave when you are transferred onto our postnatal ward. It is really important that you consider an alternative birth partner in case your main support is in self-isolation for any reason.
  • If you are giving birth at home, we also ask that only one birth partner is with you during your labour and birth, this is primarily to protect our midwives from necessary exposure to people during this time.
  • If you have been an inpatient after your birth, a suitable time for discharge will be agreed, a member of staff will help you to the main maternity entrance where your support can meet you to take you home.
  • Our community midwives will provide help and support via face to face visits and virtual contact where appropriate. Where midwives are visiting your home we ask that only you and your baby are present for the visit to reduce possible social contact with anyone else in the home