Capacity Data

The above shows the January 2023 Data for Castle Surgery:

  • 24,682 prescriptions issued.
  • 7,716 appointments provided
  • 7265 appointments seen
  • 451 appointments of did not attend
  • 200 referrals made
  • 2792 administrative communications issued
  • 1444 digital requests to the practice
  • 5180 Total number of calls to the surgery.
  • 783 calls answered within 2 minutes
  • 166 abandoned
  • 179 text messages sent/received